Landing at Heathrow Airport? Let us take the stress off
Your driver is waiting with a name board the moment you come through customs into arrivals – not in a car park, not on the phone. We track the flight, so a late landing costs you nothing, and the first 60 minutes after the plane lands are free waiting time. Luggage trolleys, a child seat, a wheelchair-friendly car: tell us when you book and it is ready.
SIM card and money on the way. Still carrying your own currency? That is fine: every car takes cards and contactless, so you need no pounds in hand for the journey. If you want a UK SIM or some cash, say so and your driver will point you to the kiosks in arrivals (SIM cards: WHSmith and the Sim Local / Simpoint kiosks in every arrivals hall; currency: Travelex and ICE desks in all terminals (airport rates are the worst in London – change £20–£50 for the first day and the rest in town)) or, usually cheaper, stop at a supermarket, Post Office or bank on the route. Our local drivers know where the fair rates and the working cash machines are – trust them to sort it in minutes.
Disabled-friendly arrival. Special assistance: Book via your airline at least 48h ahead. Assistance areas: T2 Level 5 behind check-in A/B; T3 Level 1 above A/B; T4 Zone B by Excess Baggage; T5 Zone E; help points throughout. Tel T2-4 020 8757 2700, T5 020 8283 6415. Step-free: Accessible lifts throughout; accessible passport lanes; lifts to rail and tube platforms. Guide & assistance dogs: ADI/IGDF-recognised assistance dogs accepted; notify airline 48h; relief areas in every terminal before and after security and in arrivals (e.g. T5 Level 0 Assistance Area; T3 Departures next to Gate 27). Pets: Heathrow Animal Reception Centre approval at least 72h before flight; +44 20 8745 7894. Airport accessibility page Our driver meets you at the assistance desk if you prefer, carries folding wheelchairs and walkers free, and assistance dogs always travel with you at no charge.
Eat & shop like a Londoner: fish & chips, roast, afternoon tea, pies, ale, vegan, British brands – with prices (tap to open)
Eat and shop like a Londoner: fish & chips, Sunday roast, full English, afternoon tea, pies, pale ale, vegan & the best British brands
Our drivers get asked for these every day, so here is the shortlist we give in the car. Prices are from the venues’ own menus and booking sites (seen October 2026); tap the Google Maps link for photos, today’s menu and star ratings. Want a stop on the way? Say so when you book and the driver will wait.
Fish & chips
- Poppies Fish & Chips
Spitalfields E1, Soho W1, Camden NW1, Portobello W11
1950s East End chippy, haddock and cod fried to order, mushy peas
cod & chips £21.99, haddock £20.99 (menu)
website · photos, menu & ratings on Google Maps - Golden Union
Poland St, Soho W1
Proper chippy with a sit-down room, gluten-free batter on request
about £15–£19 for fish and chips
website · photos, menu & ratings on Google Maps
Sunday roast
- Hawksmoor
Seven Dials WC2, Borough SE1, Air Street W1, Wood Wharf E14, Knightsbridge
The roast most Londoners name first: dry-aged rump, beef-dripping roast potatoes, Yorkshire pudding
Sunday roast rump £29.50 (menu); book ahead
website · photos, menu & ratings on Google Maps - Blacklock
Soho W1, Shoreditch EC2, Covent Garden WC2, Canary Wharf E14
Chop-house roasts with all the trimmings and bottomless gravy
roast about £24–£28 (menu)
website · photos, menu & ratings on Google Maps
English breakfast
Afternoon tea
- The Ritz, Palm Court
150 Piccadilly W1
The classic: finger sandwiches, scones, pastries and a pianist; jacket and tie for men, book weeks ahead
£85 a head, £105 with Champagne (2026); 12.5% service added
website · photos, menu & ratings on Google Maps - Fortnum & Mason, Diamond Jubilee Tea Salon
181 Piccadilly W1
Fortnum’s own teas, a trolley of cakes and the famous scones
from £75 a head (2026)
website · photos, menu & ratings on Google Maps
Pies
British pale ale
Vegan & vegetarian
- Mildreds
Lexington St, Soho W1 (also Camden, King’s Cross, Dalston, Covent Garden)
London’s best-known vegetarian restaurant since 1988, now fully plant-based
about £38 a head (TheFork); mains £15–£20
rated 9.3/10 on TheFork, 2,800+ Tripadvisor reviews
website · photos, menu & ratings on Google Maps - Gauthier Soho
Romilly St, Soho W1
Michelin-trained French fine dining, 100% vegan tasting menus
tasting menus from about £75
website · photos, menu & ratings on Google Maps
Souvenirs & British brands
Tipping: 10–12.5%% service is often added in restaurants, never in pubs or chippies. Most places take cards; a few old caffs and Sam Smith’s pubs are cash-only. Vegan and gluten-free options are marked on almost every London menu – just ask. The airport shops sell the same tea tins and biscuits at 2–3 times the supermarket price, so buy souvenirs in town.
Full list with prices: London food & shopping guide.
Fixed-fare Terminal 3 transfers with free meet & greet — skip the rank queue after a long-haul flight.
