FAQ
Croydon taxi frequently asked questions
How do I book a taxi in Croydon?
Book online at rushxo.co.uk, on WhatsApp, or by calling the 24/7 line on 02088889988. Enter your Croydon pickup point, destination and time — you'll get a fixed quote instantly, confirmed before you travel.
How much is a taxi from Croydon to Gatwick?
Fixed-price taxi from Croydon to Gatwick starts from £65 for a saloon (up to 4 passengers) — Croydon is one of the closest London locations to the airport, with journeys typically taking 25–40 minutes. No meter, no surge.
How much is a taxi from Croydon to Heathrow?
Fixed-price taxi from Croydon to Heathrow starts from £65 for a saloon (up to 4 passengers). The journey typically takes 45–75 minutes depending on traffic.
What does "fixed pricing" mean?
The fare is quoted and agreed before you book, and it doesn't change with traffic, time of day, weather or demand. Any applicable extras — such as the Congestion Charge — are always disclosed at booking, never added on the day.
Are your drivers background checked?
Yes. Every RushXO driver is DBS (Disclosure and Barring Service) checked, and RushXO holds a Transport for London Private Hire Operator licence, number 11588.
Do you operate in Croydon 24/7?
Yes — 24 hours a day, every day of the year including Christmas Day and New Year's Day. Early-morning Gatwick departures and late-night pickups are routine. Same fixed prices at night: no night, weekend or holiday surcharge.
Do you offer meet and greet at airports?
Yes. For airport pickups the driver waits in the arrivals hall with a name board. Your flight is tracked automatically and free waiting time starts from your actual landing — request meet & greet when you book.
Can you handle Crystal Palace match-day bookings?
Yes. Our Croydon drivers know the traffic patterns around Selhurst Park on match days and plan routes accordingly. For kick-off or full-time pickups, booking ahead is recommended.
Can I book a larger vehicle for a group?
Yes. Alongside saloons and executive cars we run MPV 6-seaters and V Class minibuses — ideal for families and groups heading to the airport. Choose your vehicle when you get your quote.
Do you have wheelchair-accessible taxis?
Yes, wheelchair-accessible vehicles are available. Please state your requirements when booking so we allocate the right car.
What payment methods do you accept?
Cash, card and digital payments are all accepted. Corporate clients in Croydon can open an account with monthly billing.
What if I need to cancel?
Cancellations made 2+ hours before pickup are free. Late cancellations may incur a fee — full details are in our terms.
Are child seats available?
Yes, child seats are available on request. Tell us the child's age when booking and we'll fit the correct seat.
How far in advance should I book?
You can book instantly for a car now, or schedule days and weeks ahead. For early-morning Gatwick or Heathrow departures we recommend booking in advance to guarantee your preferred vehicle.
