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Heathrow Airport Guide 2026

Landing at Heathrow Airport? Let us take the stress off

Your driver is waiting with a name board the moment you come through customs into arrivals – not in a car park, not on the phone. We track the flight, so a late landing costs you nothing, and the first 60 minutes after the plane lands are free waiting time. Luggage trolleys, a child seat, a wheelchair-friendly car: tell us when you book and it is ready.

SIM card and money on the way. Still carrying your own currency? That is fine: every car takes cards and contactless, so you need no pounds in hand for the journey. If you want a UK SIM or some cash, say so and your driver will point you to the kiosks in arrivals (SIM cards: WHSmith and the Sim Local / Simpoint kiosks in every arrivals hall; currency: Travelex and ICE desks in all terminals (airport rates are the worst in London – change £20–£50 for the first day and the rest in town)) or, usually cheaper, stop at a supermarket, Post Office or bank on the route. Our local drivers know where the fair rates and the working cash machines are – trust them to sort it in minutes.

Disabled-friendly arrival. Special assistance: Book via your airline at least 48h ahead. Assistance areas: T2 Level 5 behind check-in A/B; T3 Level 1 above A/B; T4 Zone B by Excess Baggage; T5 Zone E; help points throughout. Tel T2-4 020 8757 2700, T5 020 8283 6415. Step-free: Accessible lifts throughout; accessible passport lanes; lifts to rail and tube platforms. Guide & assistance dogs: ADI/IGDF-recognised assistance dogs accepted; notify airline 48h; relief areas in every terminal before and after security and in arrivals (e.g. T5 Level 0 Assistance Area; T3 Departures next to Gate 27). Pets: Heathrow Animal Reception Centre approval at least 72h before flight; +44 20 8745 7894. Airport accessibility page Our driver meets you at the assistance desk if you prefer, carries folding wheelchairs and walkers free, and assistance dogs always travel with you at no charge.

Eat & shop like a Londoner: fish & chips, roast, afternoon tea, pies, ale, vegan, British brands – with prices (tap to open)

Eat and shop like a Londoner: fish & chips, Sunday roast, full English, afternoon tea, pies, pale ale, vegan & the best British brands

Our drivers get asked for these every day, so here is the shortlist we give in the car. Prices are from the venues’ own menus and booking sites (seen October 2026); tap the Google Maps link for photos, today’s menu and star ratings. Want a stop on the way? Say so when you book and the driver will wait.

Fish & chips

Sunday roast

English breakfast

Afternoon tea

Pies

British pale ale

Vegan & vegetarian

Souvenirs & British brands

Tipping: 10–12.5%% service is often added in restaurants, never in pubs or chippies. Most places take cards; a few old caffs and Sam Smith’s pubs are cash-only. Vegan and gluten-free options are marked on almost every London menu – just ask. The airport shops sell the same tea tins and biscuits at 2–3 times the supermarket price, so buy souvenirs in town.

Full list with prices: London food & shopping guide.

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Heathrow is the UK's busiest airport and one of the world's great hubs — five terminals, hundreds of destinations, and tens of millions of passengers a year. Navigating it, and getting to and from it, is easier with a practical guide. This is your Heathrow overview: the terminals, transport options, and fixed-price transfers to London and the Home Counties.

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Heathrow at a Glance

The Terminals

Terminal 2

The Queen's Terminal — Star Alliance and others.

Terminal 3

Long-haul carriers including oneworld members.

Terminal 4

SkyTeam and various international airlines.

Terminal 5

British Airways' main home, plus Iberia.

Getting To & From Heathrow

Heathrow offers plenty of options: the fast Heathrow Express to Paddington, the Elizabeth line across London, the Piccadilly line for the cheapest route, National Express coaches, and taxis and private transfers. Each suits different needs — the train for speed to one point, a transfer for door-to-door with luggage. For a full comparison, see our Heathrow Express vs taxi guide.

Fixed Transfer Fares (One-Way)

FromSaloonExecutiveMPVV Class
London City Airport£91£101£103£111
Central London£93£104£106£112
Luton Airport£141£165£169£166
Stansted Airport£147£173£160£174
Gatwick Airport£123£142£146£158

Return Fares (save ~10%)

FromSaloonExecutiveMPVV Class
London City Airport£164£182£185£200
Central London£167£187£191£202
Luton Airport£254£297£304£299
Stansted Airport£265£311£288£313
Gatwick Airport£221£256£263£284

Fixed-price, door-to-door, flight-tracked. Saloon seats 4, MPV 6, V Class for groups and luggage.

💡 Know your terminal: Heathrow's terminals are spread out, so always check which one your flight uses before travelling. A pre-booked transfer takes you straight to the right terminal door — no inter-terminal shuffling.

Why a Fixed-Price Transfer?

Heathrow Guides

For more detail, see our dedicated guides on Heathrow parking, hotels, lounges, drop-off charges, and terminal-specific transfers — each covering a part of the Heathrow experience in depth.

Navigating Between Terminals

One thing that catches many Heathrow travellers out is the distance between terminals, so it's worth understanding the layout. Terminals 2 and 3 sit together in the central area and are within walking distance of each other via pedestrian connections. Terminal 4 lies to the south, and Terminal 5 to the west — both separate and reached by the free inter-terminal transit or the Heathrow Express and Elizabeth line, which connect the terminals internally at no charge. This spread matters for two reasons: first, always confirm which terminal your flight uses before you travel, as arriving at the wrong one can cost you precious time; and second, if you have a connection that involves changing terminals, allow extra time for the transfer between them. A pre-booked transfer sidesteps the first problem entirely by taking you straight to the correct terminal door. For arrivals, knowing your terminal helps your driver meet you in the right place. The terminals themselves are well signposted once you're there, but the sheer scale of Heathrow means a little planning around which terminal you need — and how you'll reach it — makes for a far smoother journey.

Heathrow FAQs

Q: How many terminals does Heathrow have?

A: Four in use — 2, 3, 4 and 5 (Terminal 1 has closed).

Q: How far is Heathrow from central London?

A: Around 15 miles; a transfer to central London is fixed-price.

Q: What's the fastest way into London?

A: The Heathrow Express to Paddington for speed to one point; a transfer for door-to-door.

Q: Do you cover all terminals?

A: Yes — straight to the right terminal door, flight-tracked.

The Bottom Line

Heathrow, the UK's busiest airport, has four terminals and every transport option. A fixed-price transfer is the door-to-door choice — flight-tracked, straight to the right terminal, with luggage and groups handled.

Flying From Heathrow? Book Your Transfer

Door-to-door to the right terminal — fixed-price, flight-tracked.

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