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Guide hub · Know-how

London Travel Know-How

Most transport advice tells you to book early and leave extra time. These guides deal with the specific problems that actually go wrong, and what to do about each one.

7
Know-how guides
60 min
Lost property window
40 min
Worst Heathrow terminal hop
0
Surge pricing, ever
Book With Confidence
🧸
Sizing
Count bags before people, and book the vehicle to the boot
🕑
Timing
Curtain down and touchdown are not the same as on the pavement
Recovery
Every guide ends with what to do when it has already gone wrong
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Practical problems, not generic advice

There is no shortage of transport advice that tells you to book in advance and allow extra time. It is true and it is nearly useless, because it does not help the person standing at a Heathrow forecourt who has just realised their airline moved terminal in April, or the family discovering that a travel system and four suitcases do not both fit in a saloon.

This hub collects the guides that deal with those specific situations. Each one is built the same way: what actually happens, why it happens, the numbers you need to plan around it, and the recovery steps if it has already happened to you.

They are written from the operator side of the glass, which is where the patterns become visible. Lost property clusters in three places in a car. Wrong-terminal drops almost always trace back to a code-share booking. Fog delays flights while snow delays roads, and almost nobody plans differently for the two. None of that is obvious from the passenger seat, and all of it is useful before you book.

The know-how guides

Seven practical guides, each solving one specific problem.

What fits in a taxi boot

Real capacities for saloon, estate, MPV and 8-seater, plus the sixty second way to size a vehicle correctly before you book.

Left something in a minicab

The three places items hide, why the first hour decides the outcome, and how a licensed booking traces the exact vehicle you were in.

West End curtain down times

Indicative finish times by show type, why the curtain call adds ten minutes, and where a car can legally collect you in Theatreland.

Dropped at the wrong terminal

Inter-terminal transfer times for Heathrow and Gatwick, why code-share bookings cause it, and the ninety second prevention routine.

Snow, fog and storms

Fog hits flights, snow hits roads and storms move your arrival airport. A different plan for each condition.

Transfers with a baby or toddler

Which seat suits which stage, what the private hire exemption really means, and how to fit a buggy alongside the luggage.

Minicab etiquette

Front seat or back, tipping in the UK, food, pets, music and waiting time. The unwritten rules, with the reasoning behind each.

How to use this hub

Four ways people actually arrive here.

Before you book a specific trip

Start with the sizing guide if luggage or a group is involved, and the etiquette guide if it is your first time using private hire in London. Both take a few minutes and remove most avoidable friction.

When something has already gone wrong

Go straight to the lost property or wrong terminal guide. Both are written as ordered recovery steps, because in those two situations the sequence matters far more than the detail.

When the forecast or the calendar looks difficult

The bad weather guide and the post-event guides cover the two conditions that break normal timing assumptions: degraded infrastructure and simultaneous mass departure.

When you are travelling with people who need more

The infant guide and the sizing guide together cover almost every family transfer question, from seat types to whether the pushchair will fit next to the cases.

Related guide hubs and services

Where to go next.

Post-event taxi guides

Stadium, arena and theatre timing plans across London, including Wembley, Twickenham and Tottenham.

London airport comparison

How the London airports compare on access, journey time and resilience.

London 8-seater taxi

Larger vehicles for groups, sports kit and long-haul departures.

Book a fixed-fare journey

TfL licensed, price agreed in advance, flight tracked on airport pickups.

Frequently asked questions

What are these guides for?
Each one solves a specific practical problem that comes up repeatedly in London private hire work: luggage that does not fit, items left behind, timing after a show, terminal mix-ups, disrupted weather, family travel and passenger etiquette. They are planning tools rather than general advice.
Which guide should I read first?
If you are booking a trip, start with the boot space and luggage guide, because vehicle sizing is the most common source of problems and the easiest to fix in advance. If something has already gone wrong, use the lost property or wrong terminal guide, which are written as ordered steps.
Are the times and capacities exact?
They are planning figures, not guarantees. Running times, transfer times and boot capacities vary with productions, conditions and vehicle models. Every guide states where a figure is indicative so you can build in the right amount of margin.
Do these apply outside London?
The principles do, particularly the sizing, weather and etiquette guidance. The specific numbers are London focused, because they are drawn from Heathrow, Gatwick, the West End and the major London venues.
Is there a guide for stadium and arena events?
Yes. The post-event taxi guides hub covers Wembley, Twickenham, Tottenham Hotspur Stadium, London Stadium, the Emirates and concert finish times, all with the same timing logic applied to mass departure.
How do I get a fixed fare?
Give us the pickup, the destination, the passenger and bag counts, and the flight number if it is an airport journey. You get a price agreed before the journey, which does not move with demand, weather or the time of night.

Know-how is useful. A fixed fare is better

TfL licensed operator 11588, no surge in any conditions, and human dispatch around the clock. Tell us the trip and we will tell you the price.

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