RushXO provides pre-booked private hire for serving personnel, veterans, families and units — getting to a gate with all your kit before a report time, transits between base and station, airport runs, and journeys to events and appointments. Arranged in advance, at a fixed fare where applicable, and invoiced where an account is in place.
Two things make these journeys different: a base postcode gets a driver to a gate rather than to where you're going, and plans move at short notice. We plan the gate before the day, and we write our amendment terms for people whose dates change.
Arranging duty travel for others? A unit account means a reference, a monthly invoice and one contact rather than a stack of individual claims.
A satnav takes an establishment postcode and stops at the perimeter. What happens next isn't the driver's decision, and it varies a great deal between sites — so it's worth settling at booking rather than at a barrier.
When you book, tell us whatever you know:
Our drivers won't wait at a gate longer than they're asked to, won't photograph anything, and won't ask you questions about where you're going or why. They'll drop you where you've told us and leave.
One person moving between postings or heading out with full kit is not a one-suitcase booking. A bergen, a grip and a holdall will fill a saloon boot on their own, and two people with the same will not fit at all.
Tell us the time you need to have arrived rather than a time to be collected, and we'll work backwards through the route, the traffic on that day, the gate and the walk. If the collection time that produces is uncomfortably early, you'll know when you book rather than on the morning.
For anything before about six in the morning, book the night before at the latest — those journeys are much easier arranged with hours of notice than minutes.
Movements slip. Flights go back a day, a move gets brought forward, a course changes. That's normal and our terms should reflect it rather than penalise it.
A lot of these journeys repeat: base to station on a Friday, station to base on a Sunday night, the same run every few weeks for the length of a posting.
Airport journeys, including for personnel travelling overseas or returning, via London airport transfers. Where flight monitoring is available the transfer follows the actual arrival rather than the scheduled one, which matters on a route where timings move.
Written for whoever arranges travel rather than whoever takes it.
See business accounts for the general terms, or call and we'll set one up.
For most journeys this section is unnecessary — you want a car that turns up on time at a fare you agreed, which is what we do for everyone.
Where it's useful is the things you can ask for without explaining. Some people want them, most don't, and we don't assume either way:
You can set any of these once and have them applied to every booking — see travel preferences you can save. No reason needed, no explanation asked for, and nothing recorded beyond the instruction itself.
Remembrance services, unit reunions, association events, veterans' funerals, memorial dedications. These often mean a group travelling together, sometimes a long way, sometimes with people who'd rather not drive on the day.
See event transfers for larger bookings and hotel transfers where there's an overnight involved.
Journeys to and from a base, airport runs to meet someone coming home, moves between postings, and travel to events where the whole family is going.
One thing we don't do: we don't carry cadets or under-18s travelling without a parent or guardian. That's a separate arrangement with its own requirements and we're not set up for it.
What we can arrange depends on your specific need, your location and your date, so tell us before booking rather than hoping on the day.
Call "020 8888 9988" or message WhatsApp before booking and we'll tell you honestly what we can arrange.
Examples of journey types — not fixed routes or scheduled services. Everything is quoted individually against its own date, time and addresses.
Longer journeys via UK-wide private hire. If you're arriving into the UK from overseas, arriving in the UK covers that separately.
Not a pickup time. We work backwards through the route, the gate and the walk.
Plus anything you know about access — whether a vehicle can go past, whether the driver needs ID or prior notice, and where on the site you're heading.
Number of large items, and anything long, heavy or awkward.
A weekly run or a posting-length pattern set up once, paused when you're away.
If others are heading the same way at the same time, one vehicle split between you is cheaper.
On a unit account, give us the reference and it goes on the invoice.
If the date might change, ask what the terms are first. We'd rather tell you upfront than surprise you later.
Which one, whether the vehicle goes past it, and what the driver needs to have with them.
Including the walk from the drop-off to where you're actually going.
Large items counted separately from passengers, so nothing gets left behind.
Amendments handled like a normal part of the job, not an exception.
Your reference on every booking, a monthly invoice with a breakdown, and a named contact.
Set the pattern once. Paused for exercises, courses and leave rather than cancelled.
Several people heading the same way in one vehicle, split between you.
The same journey costs the same at half four in the morning.
A quiet journey, driver details in advance, the route stated. Set once, no explanation.
Where from, where to, when and how much kit. Nothing else recorded.
What we don't claim: no Ministry of Defence contract, no framework place, no approved-supplier status, and no relationship with any establishment or unit. We're an independent private hire company. Everything above is something you can hold us to.
That depends on the establishment and it isn't our decision. Tell us which gate you need and whatever you know about access — whether a civilian vehicle can go past it, whether the driver needs photo ID or prior notice — and we'll plan accordingly. Where the answer is a drop at the gate, we build the walk to your block into the timing rather than discovering it on the day.
Tell us the time you need to have arrived rather than a pickup time, and we'll work backwards through the route, the traffic on that day, the gate and the walk. If the collection time that produces is earlier than you'd like, you'll know when you book. For anything before about six in the morning, book the night before at the latest.
Tell us the number of large items as well as the number of people and we'll size the vehicle on the kit, because that's what decides it. A bergen, a grip and a holdall will fill a saloon boot on their own. Two people with a full load each is usually two vehicles or an V Class — we'll tell you at quote stage rather than turning up too small.
Ask us about the terms before you book rather than after, and we'll tell you plainly.
Yes, and on a Friday afternoon or a Sunday night it's usually the sensible option. Tell us where you're all heading and when, mention that you'd share, and we'll match where we can and split the fare. For a group with full kit each it may be an V Class or two vehicles rather than one car.
Yes. Anyone you authorise books against it, your reference is carried on the booking and shown on the invoice, and you get a monthly invoice with a breakdown by journey, date and traveller — plus a named contact here rather than a general queue. Call and we'll set it up.
Yes. Set the pattern once and it runs, with a fixed fare where applicable. Exercises, courses, leave or a deployment get the pattern paused rather than each booking cancelled — just tell us the dates.
No, and we won't imply otherwise. Our drivers are licensed private hire drivers with the checks their licensing authority requires — we can tell you exactly what those are if you ask. Clearance is a different thing entirely and we don't hold it. If your journey requires a cleared driver, we're not the right supplier and we'd rather say so now.
No. We hold no Ministry of Defence contract, framework place or approved-supplier status, and we have no relationship with any establishment or unit. We're an independent private hire company, and everything we do offer is set out on this page.
No. Journeys for under-18s travelling without a parent or guardian are a separate arrangement with their own requirements and we're not set up for it. Adults travelling with children in the same vehicle is an ordinary booking.
Yes, and you never need to say why. No conversation, no radio unless you ask for it. You can also ask for driver details before travel, the route stated at the start, a specific pickup point, or extra time — and you can save any of those so they apply to every booking rather than being asked for each time.
They're asked not to. No questions about where you're going beyond the drop-off, what you're doing, or anything about your service. We don't record it either — a booking record is a commercial record and that information has no business being in it.
A transit with full kit before an early report time, a weekly run to the station, an airport journey, or several vehicles to a service. Send the details and we'll plan it backwards from the deadline — and if the date might move, ask us about that first.
📞 "020 8888 9988"
💬 WhatsApp +44 7466 237870
🌐 rushxo.co.uk
This page is part of the RushXO Community & sector travel hub. See also Arriving in the UK: airports & appointments.
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