Get London Transfer Ltd is a TfL licensed private hire operator - London private hire operator licence number 11588. getlondontransfer.co.uk and rushxo.co.uk are trading names of Get London Transfer Ltd. Every booking made on these websites is operated by Get London Transfer Ltd.
Landing at Heathrow Airport? Let us take the stress off
Your driver is waiting with a name board the moment you come through customs into arrivals – not in a car park, not on the phone. We track the flight, so a late landing costs you nothing, and the first 60 minutes after the plane lands are free waiting time. Luggage trolleys, a child seat, a wheelchair-friendly car: tell us when you book and it is ready.
SIM card and money on the way. Still carrying your own currency? That is fine: every car takes cards and contactless, so you need no pounds in hand for the journey. If you want a UK SIM or some cash, say so and your driver will point you to the kiosks in arrivals (SIM cards: WHSmith and the Sim Local / Simpoint kiosks in every arrivals hall; currency: Travelex and ICE desks in all terminals (airport rates are the worst in London – change £20–£50 for the first day and the rest in town)) or, usually cheaper, stop at a supermarket, Post Office or bank on the route. Our local drivers know where the fair rates and the working cash machines are – trust them to sort it in minutes.
Disabled-friendly arrival.Special assistance: Book via your airline at least 48h ahead. Assistance areas: T2 Level 5 behind check-in A/B; T3 Level 1 above A/B; T4 Zone B by Excess Baggage; T5 Zone E; help points throughout. Tel T2-4 020 8757 2700, T5 020 8283 6415. Step-free: Accessible lifts throughout; accessible passport lanes; lifts to rail and tube platforms. Guide & assistance dogs: ADI/IGDF-recognised assistance dogs accepted; notify airline 48h; relief areas in every terminal before and after security and in arrivals (e.g. T5 Level 0 Assistance Area; T3 Departures next to Gate 27). Pets: Heathrow Animal Reception Centre approval at least 72h before flight; +44 20 8745 7894. Airport accessibility page Our driver meets you at the assistance desk if you prefer, carries folding wheelchairs and walkers free, and assistance dogs always travel with you at no charge.
Eat & shop like a Londoner: fish & chips, roast, afternoon tea, pies, ale, vegan, British brands – with prices (tap to open)
Eat and shop like a Londoner: fish & chips, Sunday roast, full English, afternoon tea, pies, pale ale, vegan & the best British brands
Our drivers get asked for these every day, so here is the shortlist we give in the car. Prices are from the venues’ own menus and booking sites (seen October 2026); tap the Google Maps link for photos, today’s menu and star ratings. Want a stop on the way? Say so when you book and the driver will wait.
Fish & chips
Poppies Fish & Chips Spitalfields E1, Soho W1, Camden NW1, Portobello W11 1950s East End chippy, haddock and cod fried to order, mushy peas cod & chips £21.99, haddock £20.99 (menu) website · photos, menu & ratings on Google Maps
Golden Union Poland St, Soho W1 Proper chippy with a sit-down room, gluten-free batter on request about £15–£19 for fish and chips website · photos, menu & ratings on Google Maps
Sunday roast
Hawksmoor Seven Dials WC2, Borough SE1, Air Street W1, Wood Wharf E14, Knightsbridge The roast most Londoners name first: dry-aged rump, beef-dripping roast potatoes, Yorkshire pudding Sunday roast rump £29.50 (menu); book ahead website · photos, menu & ratings on Google Maps
Blacklock Soho W1, Shoreditch EC2, Covent Garden WC2, Canary Wharf E14 Chop-house roasts with all the trimmings and bottomless gravy roast about £24–£28 (menu) website · photos, menu & ratings on Google Maps
English breakfast
E Pellicci 332 Bethnal Green Rd E2 Family caff since 1900, Art Deco interior, fry-ups and Italian specials; cash-friendly, Mon–Sat mornings full English about £10–£13 website · photos, menu & ratings on Google Maps
The Wolseley 160 Piccadilly W1 Grand café breakfast under chandeliers: the full English, kedgeree, eggs Benedict full English about £20–£24 (menu) website · photos, menu & ratings on Google Maps
Afternoon tea
The Ritz, Palm Court 150 Piccadilly W1 The classic: finger sandwiches, scones, pastries and a pianist; jacket and tie for men, book weeks ahead £85 a head, £105 with Champagne (2026); 12.5% service added website · photos, menu & ratings on Google Maps
Fortnum & Mason, Diamond Jubilee Tea Salon 181 Piccadilly W1 Fortnum’s own teas, a trolley of cakes and the famous scones from £75 a head (2026) website · photos, menu & ratings on Google Maps
Pies
Mother Mash Carnaby St, Soho W1 Pie, mash and gravy or sausage and mash, choose your mash and your gravy pie, mash & gravy from about £15 website · photos, menu & ratings on Google Maps
Pieminister Leather Lane EC1 and across London Award-winning British pies incl. vegan and veggie; takeaway or sit in pie & mash about £12–£15 website · photos, menu & ratings on Google Maps
British pale ale
The Churchill Arms Kensington Church St W8 Flower-covered Fuller’s pub, London Pride on cask, Thai kitchen at the back pint about £6–£7 website · photos, menu & ratings on Google Maps
Ye Olde Cheshire Cheese Fleet St EC4 Rebuilt 1667, Dickens drank here; Samuel Smith’s ales, cellar bars pint about £5–£6 (no cards in some Sam Smith’s pubs – carry cash) website · photos, menu & ratings on Google Maps
Vegan & vegetarian
Mildreds Lexington St, Soho W1 (also Camden, King’s Cross, Dalston, Covent Garden) London’s best-known vegetarian restaurant since 1988, now fully plant-based about £38 a head (TheFork); mains £15–£20 rated 9.3/10 on TheFork, 2,800+ Tripadvisor reviews website · photos, menu & ratings on Google Maps
Fortnum & Mason 181 Piccadilly W1 Tea, biscuits, marmalade and hampers in the famous eau-de-nil tins since 1707 tea caddies from about £10; hampers £50+ website · photos, menu & ratings on Google Maps
Liberty London Regent St W1 Tudor-fronted store for Liberty print scarves, Barbour, Burberry, Mulberry and British designers scarves from about £45 website · photos, menu & ratings on Google Maps
Tipping: 10–12.5%% service is often added in restaurants, never in pubs or chippies. Most places take cards; a few old caffs and Sam Smith’s pubs are cash-only. Vegan and gluten-free options are marked on almost every London menu – just ask. The airport shops sell the same tea tins and biscuits at 2–3 times the supermarket price, so buy souvenirs in town.
Heathrow has four passenger terminals, and while the principles of taxi pickup are the same at each, the exact spots differ. This guide explains the three pickup types that apply across the airport, what changes between terminals, and how to make sure you and your driver end up in the same place.
Key takeaways
Same three options at every terminal: meet-and-greet, black cab rank, app car park zone.
Pre-booked drivers come inside arrivals with a name board — at any terminal.
Black cab ranks sit just outside each arrivals hall — follow “Taxis” signs.
App pickups always mean a walk to a car park zone.
Check your terminal — landing at the wrong one is the classic mistake.
01 / RULESThe three options, airport-wide
Whichever Heathrow terminal you land at, the same three arrangements apply. A pre-booked private hire car with meet-and-greet means your driver walks into the arrivals hall and waits with a name board. A black cab is taken from the rank just outside arrivals — you queue, and the fare is metered. An app car (Uber, Bolt and similar) cannot collect at the terminal at all: you must walk to a designated zone in the car park.
Heathrow Airport Terminal 5 · Photo: Warren Rohner, CC BY-SA 2.0 via Wikimedia Commons
02 / TERMINALSWhat differs by terminal
The locations vary. Each terminal’s black cab rank sits immediately outside its own arrivals hall, signposted “Taxis” — at T5, for instance, it’s on the forecourt opposite the bus stops. Meet-and-greet points are inside each arrivals concourse, typically near the main meeting point signage and the flight information boards.
Because signage, concessions and car park zones are updated periodically, the dependable approach is to follow the live overhead signs, consult Heathrow’s official interactive map on heathrow.com, and — if pre-booked — go by the instructions your operator sends you on the day.
03 / MISTAKEThe classic mistake: the wrong terminal
The most common pickup failure at Heathrow isn’t the rank or the level — it’s people landing at a different terminal from the one they told their driver. Airlines change terminals, and codeshares confuse things. Always give your operator your flight number, not just a terminal, so the terminal can be confirmed from the flight itself.
04 / RUSHXOAny terminal, met inside
Rushxo covers every Heathrow terminal. We track your flight, so we know which terminal you actually land at and when. Your named driver meets you inside arrivals with a board, includes free arrival waiting, and takes you door-to-door at a fixed fare with charges included, 24/7.
FAQFrequently asked questions
How does taxi pickup work at Heathrow?
Three ways, at every terminal: a pre-booked private hire car meets you inside arrivals with a name board; a black cab is taken from the rank just outside arrivals, with a queue and a meter; or an app car, which cannot collect at the terminal and requires a walk to a car park zone.
Where are the black cab ranks at Heathrow?
Each terminal has its own rank immediately outside its arrivals hall, signposted “Taxis”. Follow the overhead signs from the arrivals concourse; you queue and take the first cab in line.
Do pre-booked drivers meet you inside at Heathrow?
Yes — with meet-and-greet, your driver comes into the arrivals hall and waits with a board showing your name, then helps with your luggage. That applies at any Heathrow terminal.
Why can’t my Uber collect me at the terminal?
Heathrow does not permit ride-hailing drivers to collect from the terminal forecourt. App pickups use a designated zone inside the car park, which means walking there with your luggage.
What if I land at a different terminal than expected?
This is the most common pickup problem at Heathrow. Give your operator your flight number rather than just a terminal, so the terminal can be confirmed from the flight and your driver goes to the right one.
Where can I see an official map of Heathrow’s taxi ranks?
Heathrow publishes an official interactive map on heathrow.com showing taxi ranks and pickup zones, which is the most reliable and current source since signage and zones change from time to time.
Time Matters
Book a Heathrow meet-and-greet transfer
Fixed fares confirmed before you ride. Local licensed drivers, flight tracking, 24/7 human support — and no surge, ever.
Rushxo runs fixed-price transfers to events and venues, every major airport and cruise terminal, and towns and cities right across London and the South East. Every journey is a fixed price agreed before you book.
