Get London Transfer Ltd is a TfL licensed private hire operator - London private hire operator licence number 11588. getlondontransfer.co.uk and rushxo.co.uk are trading names of Get London Transfer Ltd. Every booking made on these websites is operated by Get London Transfer Ltd.
Choose a saloon for up to four passengers, an executive car for business travel, an MPV for families and luggage, or a minibus for groups of up to 16. Every driver is TfL-licensed and DBS-checked, and every vehicle is insured for private hire.
Frequently asked questions
Is the price for Animal Transport London fixed?
Yes. Every Rushxo journey is a fixed price agreed before you travel, whatever the traffic or time of day: no meter, no surge pricing, no hidden extras.
How do I book Animal Transport London?
Request a quote online, by WhatsApp or by phone, 24 hours a day. Confirm the pick-up time and address and you receive the driver details before the journey; business accounts can book on monthly invoice.
Is Rushxo a licensed operator?
Yes. Rushxo journeys are operated by Get London Transfer Ltd, a TfL-licensed private hire operator (licence 11588). Rushxo Ltd is registered at Companies House (16464640), with DBS-checked drivers and insurance up to £10m.
Collecting a pet from the Heathrow Animal Reception Centre
A common question is how collection works when a pet flies into Heathrow as cargo. Dogs, cats and ferrets entering Great Britain under the Pet Travel Scheme must normally fly as manifest cargo in the hold, not in the cabin. On arrival they go to the Heathrow Animal Reception Centre (HARC), run by the City of London Corporation.
Transfer and checks: HARC moves the pet from the aircraft in a climate-controlled vehicle, then checks the paperwork for Pet Travel Scheme compliance.
Clearance: once the checks are done, the UK agent nominated for the shipment arranges customs clearance. You need a UK customs agent even if you are not using a full pet shipper. Most owners use an IPATA pet transport agent, who books the flight, nominates the UK agent and includes HARC's charges in their quote.
Timing: HARC says pets are on average ready to collect 2 to 4 hours after arrival.
What to bring: photo ID, the air waybill, and a lead and collar for dogs. Pets on some airlines are handled at a different facility, so confirm the collection point with your agent.
Release times are hard to predict, so a car booked for a flexible pick-up is often easier than queuing for a taxi. When you book, confirm the firm carries animals and that the crate will fit; an MPV suits larger crates.
Q: How long after landing can I collect my pet at Heathrow?
A: The Heathrow Animal Reception Centre says pets are on average ready to collect 2 to 4 hours after arrival. Paperwork problems or customs clearance can make it longer, so keep in touch with your agent.
Q: Do I need an agent to bring my dog into Heathrow?
A: You need a UK customs agent to clear the pet, even without a full pet shipper. Most owners use an IPATA pet transport agent, who arranges the flight, the UK agent and HARC's fees.
Animal Transport London: events, venues, airports & the wider network
Rushxo runs fixed-price transfers from Animal Transport London to events and venues, every major airport and cruise terminal, and towns and cities right across London and the South East. Every journey is a fixed price agreed before you book.
