☎ Call Now 💬 WhatsApp
Call: 020 8888 9988

Your Coach Failed.
We Fix It Fast.

Multiple 9-seater Vitos. Professional drivers. Emergency response at Heathrow & Gatwick. 24/7.

☎ Call Now 💬 WhatsApp ✉ Email

~15 min

Typical dispatch

9–36+

Passenger capacity

24/7

Always available

Instant Pricing Estimate

Get an indicative price in seconds. Exact fixed quote confirmed by phone in 2 minutes.

Estimated cost
£140–£180
Exact quote locked in by phone
Confirm via WhatsApp Call for Exact Quote

Pricing Guide

Capacity Heathrow to Central Gatwick to Central Notes
1 van (up to 9 passengers) from £140 from £160 Full luggage space
2 vans (up to 18 passengers) from £270 from £310 Coordinated departure
3 vans (up to 27 passengers) from £400 from £460 Multi-stop routing available
4 vans (up to 36 passengers) from £530 from £610 Dedicated fleet manager
5+ vans (37+ passengers) Call for quote Larger coaches available

Prices are indicative. Final cost depends on exact destination, time of day, and current availability. Multi-stop drops may vary. No hidden charges. Payment after pickup.

School Groups

Teacher duty of care. Competitive school rates. Professional coordination.

Sports Teams

Time-critical arrivals. Multi-stop drops. Luggage handling included.

Corporate Events

Team retreats and conferences. Transparent invoicing. Full insurance.

Tour Operators

Backup fleet when coaches fail. Quick deployment. No red tape.

Community Groups

Churches, clubs, societies. Trust-based service. Reliable.

Event Organisers

Conference transport. Festival coordination. Emergency cover.

How It Works

1

Call or Message

Give us headcount, airport, destination. That's it.

2

Instant Quote

Fixed price. No hidden charges. You confirm.

3

Vans Dispatched

Typically 15 minutes. Driver details provided.

4

Safe Arrival

Professional drivers. Luggage handled. Problem solved.

Real Scenarios

How we handle typical emergencies (times vary by traffic):

🏉 Rugby Team at Gatwick
Problem
28 people. Coach broken down. Match dinner in 90 minutes.
Solution
3 Vitos dispatched (~15 min). Passengers en route by 3:30 PM.
✓ £480. Everyone made dinner.
🎓 School Group at Heathrow
Problem
24 Year 10 students. Coach never arrived. Parents calling.
Solution
3 Vitos at Terminal 2 (~15 min). School by 11:15 AM.
✓ £420 with school rate. Duty of care maintained.
🏢 Corporate Event at Gatwick
Problem
40 people. Engine failure. Parking costs mounting.
Solution
4 Vitos with multi-stop routing across London zones.
✓ £540. Faster than rebooking.

Our Fleet

All vehicles professionally maintained, insured, and ready for immediate dispatch.

9-Seater Vito

Capacity: 9 passengers + driver

Luggage: Up to 9 large airport cases or equivalent

Features: USB charging, climate control, comfortable seating

Accessibility: Standard; wheelchair options available on request

Child seats: Available (specify age/weight at booking)

12-Seater Coach

Capacity: 12 passengers + driver

Luggage: Rear storage for 12+ large cases

Features: Onboard Wi-Fi, USB ports, reclining seats

Accessibility: Wheelchair ramp available

Best for: Groups 10–15 with heavy luggage

16-Seater Coach

Capacity: 16 passengers + driver

Luggage: Large rear luggage hold + side storage

Features: Air suspension, climate control, LED lighting

Accessibility: Wheelchair lift on select vehicles

Best for: Groups 15–20, school trips, sports teams

Multi-Vehicle Dispatch

Scale: 2–6 vehicles coordinated as one operation

Dedicated: Fleet manager coordinates all stops and timings

Live tracking: You get real-time location updates

Mixed fleet: We choose the best vehicle mix for your luggage/passenger ratio

Best for: Groups 20–50+, complex drop-off patterns

Luggage note: Airport groups often underestimate luggage. A group of 28 with large cases needs 3 vans minimum. We ask for luggage details at booking to ensure comfortable travel. Heavy luggage = extra stops for loading.

What does a coach failure actually cost your group?

Cost Factor If You Wait If You Call Rushxo
Airport wait 5–6 hours ~15 minutes
Rebooking cost £600–£1,200 £400–£700
Passenger delays High risk On time
Reputation damage Moderate–High Avoided
Total hidden cost £800–£2,000+ £400–£700
Rushxo fleet of 9-seater Vitos at Heathrow Airport

Where We Meet You

Exact meeting point varies by terminal. Driver will call you with live location and sign details.

Heathrow T2/T3
Arrivals coach bay. Driver holds Rushxo sign. You get their mobile + vehicle plate on confirmation.
Heathrow T4
Arrivals level, coach parking area. 5-minute walk from baggage claim. Driver calls 5 min before arrival.
Heathrow T5
Dedicated coach bay near Arrivals. Driver holds sign. Live location sent via WhatsApp.
Gatwick North
Coach parking level, signposted area. Driver calls on arrival. Usually 10-min walk from hall.
Gatwick South
Arrivals forecourt, dedicated pickup zone. Driver holds sign. Text confirmation sent immediately.
Luggage Help
Drivers assist with loading large cases. For groups 15+, allow extra 5 minutes for packing.

Planned Group Bookings

Beyond emergencies, Rushxo handles planned school trips, corporate shuttles, and group transfers with guaranteed vehicles and better rates.

School Trips & Excursions

Book weeks ahead. Dedicated coordinators handle group timings. DBS-checked drivers. Insurance all covered.

Rates: 10–15% discount on emergency pricing for confirmed bookings.

Corporate Shuttles

Airport transfers for team events, conference shuttles, client visits. Professional invoicing. Flexible cancellation.

Rates: Volume discounts for recurring bookings.

Tour Operators

Partner with us for guaranteed capacity on multi-day tours. We handle logistics; you keep the customer happy.

Rates: Trade pricing available. Dedicated account manager.

📋 Contingency Planning for Schools & Tour Operators

We know you have risk assessments and contingency plans. Download our free one-page "Coach Breakdown Emergency Sheet" — your number, what info to have ready, indicative costs, and meeting instructions.

Email: support@rushxo.com with subject "Coach Contingency Sheet" and we'll email it back instantly.

Or click here to request it.

☎ 020 8888 9988 💬 WhatsApp +44 7466 237870
💾 Save Contact

Quick Details Form

Privacy: We only use your data for this transport request. See our privacy policy.
Form not working? Call "020 8888 9988" or text +44 7466 237870

What to Do When Your Coach Breaks Down

A 5-step checklist for group leaders in a crisis:

1

Confirm Headcount

Count passengers. Account for anyone with mobility needs. Note luggage volume (light bags vs. large cases).

2

Find Safe Space

Move everyone to arrivals lounge or designated waiting area. Keep group together. Have phone and group list ready.

3

Call Backup Transport

Ring us: 020 8888 9988. Or WhatsApp +44 7466 237870. Have ready: headcount, airport, destination postcode.

4

Get Replacement

We quote instantly. You confirm. Vehicles dispatched in ~15 min. Driver calls with vehicle details and location.

5

Keep Records

Save receipt. Note times. Document any delays. This helps with insurance/coach company claims.

Real Customer Feedback

As we grow our review base, verified feedback from schools, sports teams, and tour operators will appear here. Currently collecting testimonials from 2026 bookings.

"Got 24 Year 10s home on time after coach failure. Professional, clear pricing, no stress."

— J. Harris, Head of PE, Secondary School

"Rugby team. Engine trouble 20 min from Gatwick. Called Rushxo, 3 vans in 20 minutes. Match dinner wasn't cancelled."

— M. Thompson, Team Coach, Regional Rugby Club

340+ passengers moved successfully in 2025

Emergency and planned bookings. Zero late arrivals for confirmed quotes.

Are your drivers vetted and insured?

Yes. All drivers are DBS-checked and our fleet carries full passenger liability and luggage cover.

How long does it typically take to arrive?

Vehicles are typically dispatched within 15 minutes. Arrival depends on traffic. We'll give you an estimate when you confirm.

Can you handle groups larger than 36?

Yes. We can deploy larger coaches or coordinate multiple Vito convoys. Tell us the headcount and we'll confirm capacity.

What if we need multiple drop-offs?

No problem. We handle multi-stop routes regularly. Let us know the postcodes and we'll provide a quote that includes all stops.

Do you handle wheelchair access?

Yes. We have wheelchair-accessible vehicles and trained drivers. Always mention accessibility needs upfront.

What payment methods do you accept?

Card, bank transfer, and invoicing for corporate clients. Emergency bookings are processed quickly.

Do you do planned bookings or just emergencies?

Both. We specialise in rapid-response emergencies, but we also handle planned group charters at competitive rates.

What's your cancellation policy?

More than 2 hours notice: full refund. 30 min – 2 hours: 50% retained. Less than 30 min: full cost. Coach failures are exceptions. See our cancellation policy.