Holiday Inn
Quick answer: Holiday Inn London Heathrow Bath Road is a 433-room 4-star IHG hotel directly opposite Terminals 2 and 3 with Terminal 5 minutes away, a Hoppa stop outside reception and self-parking at roughly £15–17 a day that fills up. A fixed-price Rushxo transfer to any terminal takes minutes, luggage included.
A smart, family-friendly 4-star IHG hotel opposite Terminals 2 & 3, with a striking Italian-streetscape atrium restaurant. An honest, detailed rundown — rooms, prices, dining, the parking situation, WiFi, accessibility, getting to each terminal, and the smartest way to book.
Hotel overview
Holiday Inn London Heathrow Bath Road is a large, modern 4-star IHG hotel directly opposite Heathrow's Terminals 2 & 3, with Terminal 5 minutes away. It's a step up from the average Holiday Inn: the lobby opens into a striking, open-plan atrium designed like an Italian streetscape — cosy seating, street lighting and a theatre kitchen where chefs prepare food in view — which makes it feel more like a destination than a transit stop.
Inside are 433 bedrooms over five floors, from standard and executive to family and accessible rooms, plus the Hi! Pizza atrium restaurant, a sports bar with live fixtures, a billiards room, a 24-hour gym, a business centre and on-site parking with Park, Stay & Fly packages. There's no swimming pool. It consistently rates around 8.8/10, with the breakfast, cleanliness, atrium and friendly staff the standout praise.
It suits families (children stay free, free cots, sofa-bed and connecting rooms), business travellers, and park-and-fly drivers who want an IHG Rewards stay near the central terminals. It is not terminal-connected — you reach the airport by the Heathrow Hoppa (which stops right outside reception), a free local bus, a taxi or a pre-booked car. The one recurring gripe: parking fills up and the fee has been called high/opaque, so plan it.
| Official website | ihg.com |
|---|---|
| Address | 276 Bath Road, West Drayton, UB7 0DQ |
| Star rating | 4-star |
| Rooms | 433 rooms over 5 floors |
| Signature feature | Italian-streetscape atrium & theatre-kitchen restaurant |
| Check-in / check-out | From 3:00 PM / by 12:00 noon |
| Location | Opposite T2/3; minutes to T5 |
| Guest rating | ~8.8/10 across major platforms |
Star rating and what it means
UK hotel stars are awarded against published quality criteria, most visibly through the AA. Here's where a four-star badge sits.
| Level | What it broadly means in the UK |
|---|---|
| ★★★★★ Five-star | Luxury: extensive facilities, near-flawless service |
| ★★★★ Four-star (this hotel) | Upscale: quality rooms, restaurant & room service, good facilities and professional service |
| ★★★ Three-star | Mid-range comfort: en-suite rooms, a restaurant, decent service |
| ★★ / ★ Budget | Simple, functional accommodation |
Reviewers frequently note this is "a cut above your average Holiday Inn," thanks to the atrium, theatre kitchen and smart public spaces. It's a solid, well-run four-star — the value is comfort, dining and location rather than spa/pool facilities (there's no pool).
Brand, ownership & business profile
A Holiday Inn-branded hotel under IHG Hotels & Resorts.
- Holiday Inn — IHG's well-known mainstream full-service brand: comfortable, family-friendly and consistent, aimed at both business and leisure travellers.
- IHG Hotels & Resorts — the parent group (InterContinental Hotels Group), a large British-American multinational running brands from budget to luxury.
You earn and redeem IHG One Rewards points here, with member perks and mobile services via the IHG app.
Where Holiday Inn sits in IHG's ladder
| Tier | IHG brands (selected) | Positioning |
|---|---|---|
| Budget / express | Holiday Inn Express, avid, Candlewood | Value, essentials-focused |
| Full-service mainstream | Holiday Inn, Garner | Comfortable, family-friendly (this hotel) |
| Premium | Crowne Plaza, voco, Hotel Indigo, EVEN | Upscale & design-led |
| Luxury | InterContinental, Kimpton, Regent, Six Senses | Premium & luxury |
Business profile
| Category | 4-star full-service airport hotel (mainstream, family-friendly) |
|---|---|
| Primary market | Families, park-and-fly, business travel, IHG loyalty members |
| Brand / parent | Holiday Inn / IHG Hotels & Resorts |
| Loyalty programme | IHG One Rewards |
| Scale | 433 rooms · atrium restaurant, sports bar, billiards · 24-hr gym · 6 meeting rooms |
Takeaway for travellers: a full-standard IHG Holiday Inn with a distinctive atrium and strong family credentials, well-reviewed and reliable, with IHG One Rewards points — at mid-range airport prices.
Rooms, beds & prices
433 rooms across five floors: standard double/twin, spacious executive, family (connecting or double sofa-bed), and accessible rooms. All are soundproofed and air-conditioned with floor-to-ceiling windows, hypo-allergenic bedding and blackout curtains. Rates are mid-range; ranges below are indicative.
| Room type | Beds | Sleeps | Off-peak from | Peak from |
|---|---|---|---|---|
| Standard (Double / Twin) | Double or twin | 2 | ~£80 | ~£140 |
| Standard + sofa bed | Queen + sofa bed | 3 | ~£95 | ~£160 |
| Executive | King | 2 | ~£110 | ~£180 |
| Family (connecting rooms) | Two connected rooms | up to 4–5 | ~£160 | ~£260 |
Prices are per room, per night, room-only. Children stay free and cots are free, making it a genuine family pick. Note a £50 refundable damage deposit is taken by card on arrival. Some rates include dinner (under-18s choose from the children's menu on those rates).
- Bed quality: hypo-allergenic bedding, blackout curtains; rooms rated clean and comfortable, though a few reviewers found beds firm.
- Large & family rooms: connecting rooms or rooms with a double sofa bed; ~23 sq m standard rooms.
- Baby facilities: free cots/infant beds; children stay free in a parent's room.
What's in every room
| Category | Included in every room |
|---|---|
| Entertainment | Flat-screen TV |
| Connectivity | Free WiFi; ample workspace / work desk |
| Hot drinks | Tea & coffee making facilities |
| Bedding | Hypo-allergenic bedding, blackout curtains, sofa bed in many rooms |
| Windows | Floor-to-ceiling windows; soundproofed |
| Comfort | Air conditioning, 24-hour room service, daily housekeeping |
Floor-to-ceiling windows and hypo-allergenic bedding are nicer touches than the airport-hotel norm. Executive rooms add space and a king bed.
Dining & average prices
The dining is the hotel's signature: the Hi! Pizza restaurant sits in the Italian-streetscape atrium with a theatre kitchen, serving antipasti, stone-baked pizza, pasta and grills. There's a sports bar with live fixtures and a coffee shop, plus a well-rated breakfast buffet.
| Venue / meal | What to expect | Typical price |
|---|---|---|
| Full English breakfast buffet | Buffet + cereal bar, fruit, pastries, unlimited juice; Mon–Sat 06:00–10:00, Sun 06:30–10:30 | ~£17.95 adult / £8.95 child |
| Hi! Pizza (atrium restaurant) | Italian: antipasti, stone-baked pizza, pasta, grills, theatre kitchen | £20–£35 pp |
| Sports bar & lounge | Drinks, small plates, live sport, coffee shop | £8–£15 / drink |
| 24-hour room service | In-room menu at any hour | À la carte + tray charge |
Breakfast is usually not included room-only (~£17.95, child £8.95). The atrium theatre-kitchen setting is a genuine highlight — reviewers repeatedly single out the restaurant and breakfast variety. Some "dinner-included" rates require under-18s to order from the children's menu.
Facilities & services
| Parking | On-site self-parking ~£15–£17/day (varies — confirm); Park, Stay & Fly packages available. Spaces can fill up — book/plan ahead |
|---|---|
| EV charging | Car charging facilities on site |
| Car rental | Car rental facilities in the car park (note: frequent vehicle movements) |
| Fitness & leisure | 24-hour gym; billiards room |
| Airport transfer | Heathrow Hoppa outside reception; free local bus (U3) opposite; taxis; pre-booked cars |
| Business | 24-hour business centre, 6 meeting rooms |
| Money / SIM | Not on site — available in the terminals; concierge can advise |
| Safety & security | 24-hour front desk, front-desk safe, luggage storage; photo ID + card & £50 deposit at check-in |
| Pool / pets | No swimming pool; pet policy varies — confirm with the hotel |
Accessibility & suitability for elderly guests
The hotel offers dedicated accessible bedrooms and a modern, single-building, lift-served layout — straightforward within the hotel, with the usual airport-hotel caveat of a short transfer to the terminals.
Accessible strengths:
- Accessible bedrooms with extra features for guests needing mobility assistance
- Lifts to all five floors; step-free access to the atrium, restaurant and public areas
- Accessible parking; 24-hour front desk and room service
- Hoppa stops right outside reception (level boarding at the hotel)
Worth confirming first:
- Accessible room numbers are limited — book early and state exact needs
- The Hoppa/bus adds a step to the airport journey — a door-to-door car may be easier with mobility limits
- Specific equipment (shower chairs, visual alarms) should be requested in advance
Suitability verdict for elderly & less-mobile guests: good within the hotel — accessible rooms, lifts, step-free public areas, and the Hoppa stopping at the door helps. As with all non-connected Heathrow hotels, plan the airport leg: a door-to-door car is usually smoother than the multi-stop Hoppa if mobility is a factor.
Insider details
The parking situation — plan for it
Parking is the single most common gripe here, so it's worth knowing up front. Self-parking runs roughly £15–£17 per day (sources vary — confirm when booking), it can't always be reserved, and spaces fill up — several reviewers report taking "the last space" while others circled. The car park also houses car-rental facilities, so there are frequent vehicle movements. If you need to leave a car while flying, book a Park, Stay & Fly package to secure your spot.
Reviewers specifically flag high/opaque parking fees and limited spaces. Booking a Park & Fly bundle (rather than turning up and paying nightly) is both cheaper and guarantees a space — the smart move if you're driving.
WiFi coverage & signal strength
Free WiFi is available in rooms and public areas. Signal-strength-by-area detail (which floors are strongest) isn't published — confirm with hotel, or share guest reviews and we'll add specifics.
General guidance for a large single building: signal is typically strongest in the atrium, lobby and business centre, and reliable in rooms. If you need dependable fast WiFi for work, ask at reception.
Building layout & the atrium
A large hotel — 433 rooms over five floors, lift-served — built around the open-plan Italian-streetscape atrium, with the restaurant, sports bar and public spaces at ground level. A couple of reviewers mention corridor noise at night, so if you're a light sleeper it's worth asking for a quieter room away from lifts and busy corridors.
Exact room-by-floor allocation isn't published — reception can request a quieter room away from corridors/lifts, or a higher floor, on request.
Practical information
| Check-in | From 3:00 PM (early check-in on request, subject to availability & charge) |
|---|---|
| Check-out | By 12:00 noon (late check-out on request; some report communication lapses — confirm in writing) |
| ID & deposit | Photo ID + credit card; £50 refundable damage deposit taken on arrival |
| Children | Stay free; free cots; sofa-bed & connecting family rooms |
| Parking | On-site ~£15–£17/day (spaces limited); Park, Stay & Fly packages |
| WiFi | Free in rooms and public areas |
| Pool / pets | No pool; pet policy varies — confirm with hotel |
| Payment | Cards & cash; card + deposit required for incidentals |
Getting to the terminals
The hotel is opposite T2/3 but across the busy Bath Road, so not a straightforward walk — you'll use the Heathrow Hoppa (which stops outside reception), the free local U3 bus (opposite, ~6 min to T2), a taxi, or a pre-booked car.
| To… | Best way | Time | Cost |
|---|---|---|---|
| Terminals 2 & 3 | Free U3 bus (opposite the hotel), Hoppa, taxi or car | ~6 min (U3); ~8 min by black cab | U3 ~£1.75; Hoppa ~£5; taxi ~£10–15 |
| Terminal 5 | Heathrow Hoppa or a car | ~10–15 min | Hoppa fare; taxi ~£12–15 |
| Terminal 4 | Hoppa/car to a central terminal, then free inter-terminal train; or taxi | ~15–25 min | Hoppa fare (train free); taxi ~£12–15 |
| Central London | Heathrow Express from Heathrow Central (~15 min) or Elizabeth line | ~25–40 min total | Rail fare |
The free U3 bus is a genuine money-saver — it stops opposite the hotel and reaches T2 in about six minutes. The Hoppa stops at the door but costs ~£5 and makes other stops. For a guaranteed door-to-door pickup with luggage, an early flight or a family, a pre-booked RushXO car is simplest and covers every terminal 24/7.
Customer reviews
The Holiday Inn Bath Road rates highly (around 8.8/10), with the atrium restaurant, breakfast, cleanliness and warm staff the standout themes; parking and occasional corridor noise are the recurring gripes.
| Theme | What guests say |
|---|---|
| Atrium & dining | "A cut above your average Holiday Inn"; theatre kitchen and breakfast variety praised |
| Cleanliness & rooms | Spotless, spacious, modern; comfortable (a few find beds firm) |
| Staff & service | Friendly, helpful, efficient check-in/out; named staff repeatedly praised |
| Location | Opposite T2/3; Hoppa at the door; free U3 bus nearby |
| Common gripe | High/opaque parking fees & limited spaces; corridor noise at night; late-check-out communication |
Ratings are indicative (~8.8/10 across platforms) — confirm current numbers on your preferred platform. Share specific reviews and I can add a scored breakdown like the Sofitel guide.
Pros & cons
Pros
- Distinctive Italian-streetscape atrium with theatre-kitchen restaurant
- Highly rated breakfast and dining; "cut above" the usual Holiday Inn
- Excellent family offer: kids stay free, free cots, sofa-bed & connecting rooms
- Opposite T2/3; free U3 bus opposite and Hoppa at the door
- 24-hour gym, billiards, sports bar; EV charging; IHG One Rewards
- Consistently high guest ratings (~8.8/10)
Cons
- Not terminal-connected — you need the bus, Hoppa, taxi or car
- Parking fills up and fees seen as high/opaque; frequent car-rental movements
- No swimming pool
- Some corridor noise at night; occasional late-check-out communication lapses
- £50 damage deposit on arrival
Travel tips
- Book Park, Stay & Fly if driving — parking fills up and the nightly fee is a common gripe; a package secures your space and is better value.
- Use the free U3 bus for T2/3 — it stops opposite the hotel and reaches T2 in ~6 minutes for about £1.75.
- Eat in the atrium at least once — the theatre-kitchen Italian restaurant is the hotel's highlight.
- Families: ask for connecting or sofa-bed rooms — kids stay free and cots are free.
- Light sleeper? Request a quiet room — away from lifts/corridors, a few guests note night-time corridor noise.
- Budget the £50 deposit — refundable, taken by card on arrival.
- Pre-book your onward car — for T4, an early flight, a family or heavy luggage, a fixed-fare door-to-door transfer removes the connection stress.
Best way to book online
| Book via | Best for | Watch out for |
|---|---|---|
| Official site (ihg.com) | Best-rate guarantee, IHG One Rewards points, member perks, app services | Compare total incl. breakfast & parking; £50 deposit |
| IHG app | Member rates, points, mobile services | Need to be a (free) member |
| Park, Stay & Fly specialists | Bundling room + parking (best value & guarantees a space) | Check cancellation terms |
| Major OTAs | Comparing dates & deals | Fewer perks; stricter non-refundable rates |
In short: book directly with IHG for the best rate and Rewards perks; if you're driving and flying, a Park, Stay & Fly bundle is best value and guarantees a space. Then book your airport transfer separately with RushXO for a fixed fare, meet & greet and flight tracking.
Book your transfer → · Call the 24/7 team
FAQs
Is the hotel connected to a terminal?
No — it's opposite Terminals 2 & 3 across the busy Bath Road, with T5 minutes away. Reach the terminals by the free U3 bus (opposite, ~6 min to T2), the Heathrow Hoppa (stops outside reception), a taxi, or a pre-booked car.
What are the check-in and check-out times?
Check-in is from 3:00 PM and check-out by 12:00 noon. A £50 refundable damage deposit is taken by card on arrival. Early check-in and late check-out may be available on request.
How much is parking?
On-site self-parking is roughly £15–£17 per day (the rate varies by source, so confirm when booking). Spaces can fill up, so a Park, Stay & Fly package is the safer, better-value option if you're driving.
How much is breakfast?
The buffet breakfast is about £17.95 for adults and £8.95 for children, served from 06:00 (06:30 Sundays). It's usually not included in the room rate.
Is there a pool?
No — there's no swimming pool. There is a 24-hour gym and a billiards room.
What's the atrium restaurant like?
The lobby opens into an Italian-streetscape atrium with a theatre kitchen where chefs cook in view. The Hi! Pizza restaurant serves antipasti, stone-baked pizza, pasta and grills — it's the hotel's signature and a frequent review highlight.
Is it good for families?
Very — children stay free, cots are free, and there are sofa-bed and connecting family rooms. Kids' menus are available in the restaurant.
How do I get to Terminal 4?
Take the Hoppa or a car to a central terminal, then the free inter-terminal train to T4, or a taxi/car direct. A pre-booked car is simpler if time is tight.
Is it suitable for elderly or less-mobile guests?
Within the hotel, yes — accessible rooms, lifts to all floors and step-free public areas, with the Hoppa stopping at the door. Plan the airport leg: a door-to-door car is usually easier than the multi-stop Hoppa with mobility limits.